Diversity and inclusion in languages: How using diverse and inclusive learning materials can benefit learners and companies

In the realm of language learning, diversity and inclusion are more than just buzzwords; they are essential components that significantly enhance the learning experience. This blog explores how using diverse and inclusive learning materials can benefit both learners and companies.

Why diversity and inclusion matter in language learning

Broadening cultural understanding

Language is not just a tool for communication; it’s a gateway to understanding different cultures. Inclusive and diverse learning materials expose learners to a variety of cultural contexts. In fact, a 2022 Forbes study said this more ‘global citizenship’ mindset would be one of the most essential skills for success in future learning.

Enhancing critical thinking and creativity

Diverse materials challenge learners to think beyond their own experiences. As they encounter scenarios and contexts different from their own, their problem-solving and analytical thinking skills are sharpened. This aligns with research showing that exposure to diverse perspectives fosters creativity and innovation.

Building interpersonal skills

Interacting with materials that represent a wide array of backgrounds and experiences enhances learners' emotional intelligence and empathy. These interpersonal skills are invaluable in today’s interconnected world, where cooperation and social awareness are key to personal and professional success.

The business case for diversity and inclusion in learning materials

Improved employee engagement

Research by Deloitte found that millennials are 83% more likely to be engaged at work in inclusive companies. By incorporating diverse and inclusive language learning materials, companies can foster a workplace culture that values and respects diversity, leading to higher employee engagement and reduced turnover.

Enhanced decision making and problem solving

A study by Harvard Business Review discovered that diverse teams are 87% better at making decisions. Language learning materials that reflect diversity and inclusion contribute to building such teams, equipping employees with the skills to engage effectively with diverse colleagues and clients.

Attracting and retaining talent

In today's job market, diversity and inclusion are key factors for employees when choosing a company. A GlassDoor study revealed that 76% of job seekers consider a diverse workforce important when evaluating job offers. Offering language learning programs that prioritise diversity is a significant draw for talent.


Practical steps for implementing diversity in language learning

Reflecting real-world diversity

Language learning materials should mirror the diversity of the real world. This includes representing various ethnicities, genders, ages, abilities, and more, in a way that is not tokenistic but authentic and respectful.

Cultivating inclusivity in content

Inclusivity goes beyond just showing diversity; it’s about creating content where everyone feels seen and valued. This means considering the nuances of different cultures and ensuring that the materials do not inadvertently reinforce stereotypes or biases.

Continual feedback and improvement

To ensure that the language learning materials remain relevant and inclusive, continuous feedback from a diverse array of users is crucial. This feedback should be used to regularly update and refine the content, keeping it aligned with evolving societal norms and expectations.

A win-win for learners and companies

Embracing diversity and inclusion in language learning materials is not just a moral imperative; it’s also of benefit to a successful company. 

For learners, it enriches their educational experience, making them more culturally aware, empathetic, and effective communicators. On top of this, it ensures a more inclusive workplace, enhances team dynamics, and positions the organisation as a forward-thinking, global player. 

By prioritising diversity in language learning, we pave the way for a more understanding, collaborative, and innovative future.

Busuu offers a variety of learning materials and resources that can help benefit both learners and companies. For example, you can now download our free eBook “A look at the Busuu Methodology to help drive business language learning” for information on how to leverage language learning for business success.

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