More than half of professionals simplify what they want to say when they use a second language at work, and many stop speaking altogether.
REPORT
25% of employees stay silent at work, even when they have something valuable to say. Is everyone in your organisation being heard?
‘The Silent Cost of Language Anxiety at Work’ is a new Busuu report, based on a survey of more than 1,000 of its workplace learners across 64 countries.
Inside, you’ll find where second-language anxiety shows up, how employees cope with it, and what it means for measuring language training.
KEY FINDINGS
Where’s the performance gap?
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Nine in ten employees prepare before high-stakes conversations, writing scripts or checking translation apps, but how many of them use a language learning app to prepare?
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Meetings cause the most second-language anxiety, especially with senior leaders and clients. Find out which workplace moments your teams find the hardest to deliver in, and how you can help them.
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A concrete action plan. A practical roadmap already used by more than 600 companies that have stopped losing business due to language barriers.
Language programmes usually measure hours and levels rather than performance at work. The report sets out what to measure instead, and how to build confidence that holds under pressure.