Busuu uses AI to give learners instant feedback on their speaking and writing. We're clear about where they’re using AI, careful with the data behind it, and they can choose to opt out.
- Any learner content sent to our AI providers is used to generate feedback and nothing else. It's never used to train or improve their models.
- We make sure learners can see when they're practising with AI, and when they're working with a qualified teacher or the Busuu Community.
- Some processing retains no data at all, and other data is held briefly, then moved to secure storage.
As part of our due diligence, each of our AI providers undergoes our privacy and security assessment, and our sub-processors are listed in our Trust Centre so you can review them as well. All of our relationships are governed by Data Processing Agreements.