About the webinar

In most workplaces, employees finish their language training but don't feel ready to use what they've learned. There's a gap between completing a course and actually performing well on the job, and that's where many learning programmes fall short.

 

In this webinar, we'll look at why training often doesn't stick and what you can do to change that. You'll learn how AI can help your people build their language skills, why tracking course completions doesn't show the full picture, and how companies like DHL are getting great results from their training programmes.

 

 

Date:  Wednesday 22 July 2026 
Duration:  11:00–11:45 a.m. CEST

Key takeaways:
  • Why employees often hold back in high-stakes moments, even when they have the skills
  • How to build confidence for unplanned conversations
  • How to measure improvement beyond course completions
  • What a validated skill looks like and how to make progress visible

Guest speakers

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Gino
Gino Micacchi
VP GTM Strategy and Growth, Busuu
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Jennie
Jennie Drimmer
VP of Busuu for Business
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Sophie Huet
Director of Learning Design and Content Operations, Busuu

About the speakers

 Gino Micacchi , VP GTM Strategy and Growth, Busuu 

Gino brings extensive experience in product strategy, growth, and SaaS, having led product development and go-to-market initiatives across both B2B and B2C organisations. At Busuu, he is responsible for driving the company's strategic direction and accelerating growth through innovation and AI.

 

Jennie Drimmer,  VP of Busuu for Business 

Jennie leads the company's enterprise growth strategy. With more than 20 years of experience across HR technology, Learning & Development, and business transformation, she has partnered with global organisations to help leaders develop high-performing workforces and navigate the future of work in the AI era.

 

Sophie Huet,  Director of Learning Design and Content Operations, Busuu

Sophie leads Learning Design and Content Operations at Busuu, shaping how millions of learners acquire and apply language skills in the workplace. She sits at the intersection of pedagogy, content strategy, and performance and brings a practitioner's lens to everything Busuu builds. 

 

 

 

Webinar Agenda

  • Welcome & Introduction

    Meet your hosts and discover why the shift from learning to performance is one of the biggest opportunities for organisations in the AI era.

  • From Learning to Performance

    Explore how AI is transforming the workplace, why traditional learning is evolving, and the human capabilities that will define high-performing teams.

  • Fireside Chat 

    An interactive conversation with Jennie Drimmer and Gino Micacchi on the future of work, AI adoption, workforce capability, and how organisations can prepare for what's next.

  • Live Audience Q&A

    Bring your questions and join the discussion with our speakers.

  • Key Takeaways & Closing

    A summary of the main insights and what's next.