Speak the language your guests speak

In an increasingly globalised world, social interactions in hospitality are becoming increasingly multicultural. Strong language skills are imperative for global hospitality companies serving international customers. Employees with poor language skills can lead to mixed customer experience, poor ratings and lost sales.Busuu helps hospitality companies to improve their customer service by training their staff to speak languages. We make language learning easy and fun, and break our courses down into bite-sized pieces, so it’s easy for all staff from housekeeping to front of house to start learning.

Customer success story: Helping Palladium provide a five-star service to international guests