In such a globalised world, companies are now seeing how important it is to offer language learning courses as part of their employee training programmes. These courses not only help to increase job satisfaction and engagement among team members, but they also help to provide the necessary skills and knowledge for your staff to succeed in a business landscape that can change rapidly.
These courses are important to employees, they help to improve communication skills, meaning your team will feel more confident when interacting with customers, clients and colleagues from different cultural backgrounds. This is essential when looking to build stronger relationships, as well as to better understand how different cultures operate within a business. A positive from a company perspective is that this training helps to increase employee productivity by providing your team with the right tools to communicate effectively in different languages.
With 68% of employees saying that training and development is a company’s most important policy, according to research conducted by ClearCompany, a talent management platform, the impact of these training programmes is easy to see. They help to improve employee job satisfaction, provide opportunities to upskill your team, improve your business efficiencies and also ensure that you are hiring the right people for the job by offering the right incentives within their new starter training programmes.
An important aspect for many retail companies is that they’re looking for training that fits both corporate employees at their HQ, as well as their store employees with their shifting schedules. One way around this is by offering a flexible programme that offers adaptable training to suit the needs of all employees at your company. This is why Busuu self-paced courses aid the language learning process by providing flexibility for classes; employees can book online live lessons at a time that suits them, as well as the ability to keep up-to-date with their training by utilising the functionality of the bite-size lessons.
By empowering your workforce to enrol in language learning activities, they can engage with colleagues from all around the world, thereby gaining a greater appreciation and understanding of different cultures and perspectives that can prove invaluable within the work environment. This broadens employees’ horizons beyond simply completing tasks that have been assigned to them by managers, instead, giving them the opportunity to gain an insight into how different cultures approach business challenges, often leading to alternative and innovative solutions.
Offering language learning courses can also benefit companies by helping them expand into new markets or to better serve existing customers who speak different languages. Having a multilingual team gives your business an advantage when communicating with clients or customers from other regions. This opens up the business possibilities of offering services that have been tailored specifically for those markets, leading to improved customer satisfaction and higher revenues over time.
Clearly, there are many benefits to implementing language learning courses into your new starter or employee training programmes. These courses not only allow your team to build relationships with customers and colleagues on a global scale, but they also give organisations a competitive edge when expanding into new markets or areas, globally. If you want to make sure your business remains ahead of the curve in today’s business landscape, invest in language learning courses and start reaping the rewards.
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